Product Update

/Product Update
19 11, 2014

Announcing the 2015 Corrigo User Conference

By | 2017-08-11T16:13:59-07:00 November 19th, 2014|Conferences, Product Update|0 Comments

Intuit Field Service Management customers:  It’s time to book your spot for the 2015 Corrigo User Conference: Elevate, March 16-18, 2015. We’ll meet at the fabulous Palms Casino Resort in Las Vegas for three days of learning, networking and exciting product releases.

Service Providers using Intuit Field Service Management will learn how to get more commercial business on the Corrigo Work Order Network, and enjoy lots of networking with Corrigo’s commercial Service Requestors on the Corrigo Work Order Network!

Early bird registration ends on December 31, 2014!  Learn more and register today!


#corrigo #books #dispatch #workorder #lasvegas


3 09, 2014

Apple iOS 8 Alert

By | 2017-08-11T16:13:59-07:00 September 3rd, 2014|iPhone, Product Update|0 Comments

Attention Apple iPhone and iPad users:  Install the new FSM app before you upgrade to iOS8

Update of 9/15/14: Apple has approved the updated FSM App for release on the Apple App Store and it is available for download!  Install the updated FSM app and then you can upgrade to the new iOS8.

(Originally posted 9/3/14):  Industry experts anticipate Apple will release the newest operating system for all iPhones and iPads on September 9, 2014.  In our test lab Corrigo has identified some issues for our app running on the forthcoming iOS8.  The current “version” of the Intuit Field Service Management mobile appears to work correctly on iPhone running iOS8 but is having issues on iPads running iOS8.  We have submitted a new version of our mobile app to Apple, which we expect to be released by Apple in two weeks.

Corrigo recommends your mobile techs WAIT and install the new IFSM mobile app PRIOR to upgrading to iOS8.  Questions?  Email  We will update this article when our IFSM mobile app works on iOS8.

apple logo

28 07, 2014

Updated Field Service Management video library

By | 2017-08-11T16:13:59-07:00 July 28th, 2014|Android, Getting Started, iPhone, Lunch and Learn, Mobile, Product Update|0 Comments

We’re very excited to report the demonstration videos and training videos for Intuit Field Service Management are now hosted on our own Vimeo site!

You can access the complete list or you can access “albums” containing videos covering particular topics based on phases customers encounter while deploying Field Service Management.

Intuit Field Service Management Video Albums

Intuit Field Service Management “Channel”

5 02, 2014

App Update for Apple users (phones and tablets)

By | 2017-08-11T16:13:59-07:00 February 5th, 2014|iPhone, Mobile, Product Update|0 Comments

We’ve updated our Intuit Field Service Management app today to provide additional GPS data regarding your field technicians.  To take advantage of the new features, your techs will need to click on the “App Store” icon on their mobile device and then click “Update” on the Intuit Field Service Management app.

iOS app update for Intuit Field Service Management


The latest version of 6.x iPhone ( contains two GPS settings; active and passive.

Passive is the default. This mode allows our application to sleep when not in use which results in less reliable GPS fixes. When the phone is in motion passive mode fixes are as accurate as active mode. However when stationary the phone will sometimes stop getting fixes and when the phone starts moving again it may fail to get fixes. For example, if you drive home at night the fixes will likely stop at some point in time after you arrive home and will probably only start again when you leave the next morning 50% of the time.

Active mode prevents our application from sleeping most of the time. This tends to solve the issues described above but at a cost of much higher battery drain. When using active mode we have seen on an iPhone 4 as much as 10% battery drain per hour. When using active mode you will definitely have to charge your phone at least once a day.

We recommend to start using passive mode and then only switch to active mode if the gaps in fixes are not tolerable.  These settings are accessed inside the mobile device itself by clicking the Settings App and scrolling down to and click the Intuit Field Svc listing, then click on “Use location data” and select the desired option.

To learn more about GPS tracking of Field Service Technicians, check out our article “Where are my Field Technicians?